Patient Testimonials

Patient Testimonials

Success Stories

Patient Testimonials

Success Stories

Success Stories

To view patient testimonials click on www.becpapfree.com and under TMJ or Sleep Apnea click on success stories.

What we say is one thing…but what our patients say is what’s really important. Feel free to check back often, as we will continually update this page with more, actual client experiences.

Michael P, Ipswich, MA

“Dr, Polan and his staff provide a comfortable, professional environment. They use the latest equipment and techniques. My wife and I have been going to Dr. Polan for several years and have always been completely satisfied with his services.”


Wendy G, Beverly, MA

“I had a wonderful time!!! Everyone was “exceptional” hence the reason it is in the title of the business. I would highly recommend to anyone looking for a dentist.”


Diane V, Salem, MA

“Warm, welcoming environment. They do great work cleanings & crowns! 1 visit crown is awesome. I would definitely recommend to a friend, especially if they have insurance. Prices can be too high if you have to pay out-of-pocket.”


Meredith

“Every time I go to Dr. Polan’s office the staff is always happy and helpful. I am never under stress because they make me feel so relaxed and in professional hands. I can’t imagine going to another dentist because any other dental office would be a disappointment. The state of the art equipment and top education is the finest.”


Ron T

“My experience at Exceptional dental is always the same. I receive state of the art professional care which is delivered in a manner that feels like family. I would and do, highly recommend them to anyone seeking the best, delivered with a smile.”


Dan

“I learned about Dr. Polan from an ad in the Salem News. What stood out for me was the website that was on the ad and it said be cpapfree.com. Now being someone with obstructive sleep apnea, and knowing all about cpap masks because i tried wearing one before and could not do it, I did a double take when reading the ad. I had to make sure it said what I thought it said. I called the number on the ad and off i went to see Dr. Polan.

I also should note I had not seen a dentist in 10 years and he somehow found a way to take enough of my fear away. To make a long story short, I not only made an appointment for oral appliance therapy to treat my sleep apnea, but i made a dental appointment as well. So I conquered two goals with one person. What else could one ask for? Thank you.”


North Shore Magazine: The Best of Health, 2009

Challenge….. That is the word that best describes what fuels Dr. Benjamin Polan’s life and work. He has heli- skied at the top of the mountains of Colorado, as well as, while an instructor at Sunday River, successfully taught terrified adult beginners how to ski. Dr. Polan carries that love into his work.

Here at Exceptional Dental patients are treated as a whole person. We strive to have a comfortable relationship with each and every one of them. That is the very reason Dr. Polan has invested in the absolute latest technology that benefits the patient’s experience. Technology such as CEREC the in-office-crown system, with CEREC a patient can expect to have a tooth restored in just one visit. Most dentists would agree that dealing with a profoundly frightened patient is a challenge.

The Exceptional Dental offers Sedation Dentistry to those patients who would otherwise forgo dental care. Under sedation a patient will calmly and easily receive much needed dentistry. Another challenge Dr. Polan often faces in his practice is dealing with chronic pain in our TMJ patients. The average dentist has never gone any further than dental school to increase their knowledge and skill of patient pain associated with TMJ. Dr. Polan continues that education today which may explain his high success rate with these patients.

The Exceptional Dental also provides solutions and care for those who suffer from snoring or sleep disorders. We can create a dental appliance for those who cannot tolerate the popularly prescribed CPAP appliance. This is just a glimpse of what can be done by Dr. Polan at Exceptional Dental.

Challenge…. Dr. Polan will meet another one this summer as he travels to Israel to volunteer to provide much needed dentistry to some of the impoverished children of Jerusalem.


Dasha

Follow in photos and conversation the first visit ever of a 6 year old Ukranian child with Dr. Polan by

clicking here.

Dasha is a 61/2 year old orphan from the Ukraine looking for a 2 parent adoptive home. She is being lovingly cared for by one of our patients. We all fell in love with her the moment she came into the office terrified. Within moments Dr. Polan and the staff had calmed her down. See the transformation of Dasha through the pictures by clicking on the above site.

TRANSFORM YOUR LIFE TODAY

NOTE: Waiting will make things worse, or more expensive.

Patient Rights

Patient Rights

Patient Rights

Dr. Benjamin Polan gives the lowdown on patient rights in Beverly, MA

ADA leads the fight for patient rights

The American Dental Association (ADA) has supported legislation that sets a few basic rules to promote high-quality care and protect patients in an increasingly strict health care system. ADA member dentists have been instrumental in moving the patients’ rights issue into the national spotlight. The nation appears closer than ever to finally seeing a comprehensive patients’ bill of rights passed into law.

While Congress debates various versions of patient rights legislation, the insurance and managed care industries have long supported legislation that would fail to protect all privately insured Americans against unfair delays and denials of coverage by their health plans, according to the ADA. Some ill-fated bills left out critical protections, such as guaranteeing people the option of choosing their own doctors or creating mechanisms to address patients’ grievances against health plans. One proposal even omitted freestanding dental plans, which could have left more than 120 million dental patients without vital protections.

Here are some of the key issues identified by the ADA:

  • Coverage for freestanding dental plans, which account for the vast majority of Americans who have dental coverage.
  • Patient choice, by guaranteeing access to at least one plan with a point-of-service option that allows patients the opportunity to choose their own doctors.
  • Health plan accountability, through the availability of impartial, external review and by holding plans accountable when their decisions to delay or deny care harm patients.

Patient rights

  • You have a right to choose your own dentist and schedule an appointment in a timely manner.
  • You have a right to know the education and training of your dentist and the dental care team.
  • You have a right to arrange to see the dentist every time you receive dental treatment, subject to any state law exceptions.
  • You have a right to adequate time to ask questions and receive answers regarding your dental condition and treatment plan for your care.
  • You have a right to know what the dental team feels is the optimal treatment plan as well as the right to ask for alternative treatment options.
  • You have a right to an explanation of the purpose, probably (short and long term) results, alternatives and risks involved before consenting to a proposed treatment plan.
  • You have a right to be informed of continuing health care needs.
  • You have a right to know in advance the expected cost of treatment.
  • You have a right to accept, defer or decline any part of your treatment recommendations.
  • You have a right to reasonable arrangements for dental care and emergency treatment.
  • You have a right to receive considerate, respectful and confidential treatment by your dentist and dental team.
  • You have a right to expect the dental team members to use appropriate infection and sterilization controls.
  • You have a right to inquire about the availability of processes to mediate disputes about your treatment.

(Adopted by the American Dental Association in 2009)

Your responsibilities as a patient

  • You have the responsibility to provide, to the best of your ability, accurate, honest and complete information about your medical history and current health status.
  • You have the responsibility to report changes in your medical status and provide feedback about your needs and expectations.
  • You have the responsibility to participate in your health care decisions and ask questions if you are uncertain about your dental treatment or plan.
  • You have the responsibility to inquire about your treatment options and acknowledge the benefits and limitations of any treatment that you choose.
  • You have the responsibility for consequences resulting from declining treatment or from not following the agreed upon treatment plan.
  • You have the responsibility to keep your scheduled appointments.
  • You have the responsibility to be available for treatment upon reasonable notice.
  • You have the responsibility to adhere to regular home oral health care recommendations.
  • You have the responsibility to assure that your financial obligations for health care received are fulfilled.

(Adopted by the American Dental Association in 2009)

The ADA continues to lobby for the enactment of bipartisan legislation to help ensure that health plans treat patients fairly and do not discriminate against dentists.

 

TRANSFORM YOUR LIFE TODAY

NOTE: Waiting will make things worse, or more expensive.

Mouth Guards

Mouth Guards

Multi-purpose mouth guards

Mouth Guards

Multi-purpose mouth guards

Beverly , MA dentist Dr. Ben Polan helps protect your teeth using Mouthguards

Multi-purpose mouth guards

Mouthguards are dental coverings that are worn over your teeth to protect mainly from sports injuries and night-time grinding. Mouthguards usually cover a person’s upper teeth only, but in some cases they can be made to protect a person’s lower teeth too. By talking with a dentist such as Dr. Benjamin Polan you can find out what type of mouthguard would work best for you. A mouth guard should resist tears, be comfortable and durable, be easy to clean, and shouldn’t hinder your speech or restrict your breathing.

Different types of Mouthguards

Stock mouth protectors are store bought and ready to wear. The fit might be questionable, but they’re fine for short-term use. Boil-and-bite mouth protectors are made from moldable thermoplastic to create a tighter fit. Mouthguards can be a preventative measure during sports activities because accidents can happen at any time during aggressive physical activities. Mouthguards can also be worn if a person wears braces, this can be especially helpful should a person suffer an injury to his or her face whilst braces are installed.

For those who grind their teeth at night, a special custom mouthguard can be created to prevent damage to a person’s teeth. Mouthguards can be used by anyone; especially those who do football, boxing, ice hockey and any other kind of contact sport. Children and adults who grind their teeth at night may want to wear a nocturnal bite plate in order to prevent wear and tear to their teeth.

Looking after your Mouthguard

There are certain simple steps you should take in order to care for your mouthguard such as rinsing your mouth guard with cold water or a dental rinse before and after each use, keeping your mouth guard in a firm container when storing or transporting it, protecting it from hot water, hot surfaces or direct sunlight, checking it now and then for wear and having your dentist check it out during each dental exam.

Talk with Beverly, MA dentist Dr. Benjamin Polan about the advantages and benefits of a mouthguard. Find out how they vary in comfort and flexibility and how they can keep your teeth healthy and protected.

TRANSFORM YOUR LIFE TODAY

NOTE: Waiting will make things worse, or more expensive.

Oral Cancer

Oral Cancer

Oral cancer on the rise

Oral Cancer

Oral cancer on the rise

Dentist Dr. Benjamin educates about oral cancer in Beverly, MA

Oral cancer on the rise

Oral cancer is one of the most common cancers today and has one of the lowest survival rates, with thousands of new cases being reported each year. Fewer than half of all people diagnosed with oral cancer are ever cured. Moreover, people with many forms of oral cancer can develop complications – some of them chronic and painful – from their cancer treatment. These include dry mouth and overly sensitive teeth, as well as accelerated tooth decay.

If oral cancer is not treated in time, it could spread to other facial and neck tissues, leading to disfigurement and pain. Older adults over the age of 40 (especially men) are most susceptible to developing oral cancer, but people of all ages are at risk. Oral cancer can occur anywhere in the mouth, but the tongue appears to be the most common location. Other oral structures could include the lips, gums and other soft palate tissues in the mouth.

Warning Signs

Early signs of oral cancer usually occur in the form of lumps, patchy areas, lesions, and breaks in the tissues of the mouth. In many cases, these abnormalities are not painful in the early stages, making self-diagnosis difficult.

Here are some additional warning signs:

  • Hoarseness or difficulty swallowing.Unusual bleeding or persistent
  • sores in the mouth that won’t heal.
  • Lumps or growths in other nearby areas, such as the throat or neck.

If a tumor is found, surgery will generally be required to remove it.

Preventing oral cancer

Prevention is the key to staving off oral cancer. One of the biggest culprits is tobacco and alcohol use. Certain kinds of foods and even overexposure to the sun have also been linked to oral cancer. Some experts also believe certain oral cancer risk factors are hereditary.

A diet rich in fruits and vegetables is one of the best defenses against oral cancer combined with maintaining good oral hygiene and having regular dental checkups. If any of these warnings apply to you, feel free to give a call to Beverly, MA dentist Dr. Benjamin Polan for more information.

TRANSFORM YOUR LIFE TODAY

NOTE: Waiting will make things worse, or more expensive.